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Post date: 12 August 2010
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Position Summary:
The Customer Service Specialist performs a variety of tasks including, but not limited to: Escalated call resolution; Problem research & resolution; Serve as a helpdesk resource for frontline agents; Respond to and Resolve customer e-mails, written correspondence, phone inquiries and other client communication.
Essential Job Functions (other duties may be assigned):
• Provide quality customer service to members by handling and responding to various requests (gift card, merchandise, airline and other) in a caring and timely manner.
• Research member requests; recommend solutions and alternatives utilizing creative problem-solving skills.
• Proactively educate members regarding the resources and choices available to them through their specific loyalty program.
• Responsible for prompt correspondence and follow-up with members via telephone and email.
• Handle escalated issues via telephone, email and other channels. Research and resolve within stated guidelines.
• Prepare and generate appropriate reports for internal & external customers in an accurate and timely manner.
• Enter member data and request details accurately; track solutions; update records appropriately and in a timely manner.
• Identify and share suggestions for improvement with management.
Post date: 05 August 2010
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
The Telesales Supervisor will motivate and inspire a team through proven experience and knowledge to exceed all targeted sales goals, with the ability to think critically and analytically. He/She will join a fast paced team that is an easy sell – Rosetta Stone is the industry leader in language learning solutions!
A strong predictor of success for the Telesales Supervisor is the ability to leverage previous sales and management experience in a fast paced environment to execute and surpass given metrics and at-target goals.
Key Accountabilities/Objectives:
Responsible for the day to day management and profit & loss results for all DTC Telesales operations.
Provides strategic planning and execution to enhance profitability, productivity and efficiency of the company’s Telesales department.
Responsible for achieving and exceeding the department’s revenue goals, and growing the DTC Telesales group.
Creates initiatives to improve service, manage, meet/exceed KPIs such as conversion rates, average order size, cost per call and service level management (improved call efficiency and low abandonments). Implements processes and systems that will generate higher productivity and revenues.
Directs the management of the Call Centers to ensure customer satisfaction through improved employee product knowledge and sales skills.
Hires and manages group of In-house Sales Representatives (provide coaching and training)
Manage out-sourced call center.
Take sales calls on an overflow basis.
Manage Inter/Intra-department flow.
Work one-on-one with other departments when phone and/or system errors occur.
Monitor and measure sales representatives and provide feedback as necessary.
Coach and mentor inbound sales representatives in customer sales and handle soft skills.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Data Manager
Responsibilities of Data Manager
Focal point for overall data management related to the program: Collect and manage all data and reports required for program; Configure electronic library for storing and archiving all contractual data; Managing filing systems for the program (paper and electronic); Track overall training volumes for program at different operational sites and conduct basic statistical analysis as needed; Assist other program office staff members with various tasks
Generate various documents such as memos, presentations, charts and graphs, status reports, etc. for the program manager and as directed for the operational managers
Develop databases for tracking information and collecting data, website development skills desired
Will report directly to the program manager
Be reliable and have the ability to maintain confidentiality
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
NIC Technologies, a subsidiary of NIC, provides advanced internet systems for Federal government agencies, and delivers national internet services.
We are seeking individuals to fill two positions in the Washington DC area. These positions will be in support of a contract with the Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA). A successful applicant must be able to supervise front line customer service reps, as well as assist with various office/organizational tasks.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
**Now Hiring for Jan 11th Training
*Base pay depends on experience
*6 weeks of paid training Monday through Friday, training schedule TBD.
*8:30-5 MTThFSat (4); 9:00-5:30 MTThFSat (5); 3:30pm-12midnight MWThFSat (20)
*Consistent work schedules with flexibility
Answers inquiries, resolves problems, promotes and sells products and services. Has clearly defined productivity and sales goals/quotas which may include cross-sell, product referrals and profit. Responsible for responding to routine to complex inquiries and complaints from customers regarding financial products and services. Assesses customer needs and promotes/suggests alternative products or services. Requires basic computer skills including the ability to navigate multiple windows and applications and utilize search tools to find information.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
2020 Communications employs the most PROFESSIONAL and DYNAMIC people in the business. There are opportunities available for both entry level and management positions!
We are currently experiencing exponential growth and are seeking SHARP, SELF MOTIVATED, ENERGETIC TEAM PLAYERS, with a POSITIVE ATTITUDE and DESIRE TO WIN.
Are you currently unemployed and/or are looking for a great new career?
Get paid weekly!
Consult with new and existing customers
Sell and market new products
Maintain product knowledge
Maintain a customer service mindset
Work in a high speed environment
Average reps earn between $500 and $1,200 per week.
Unlimited income potential
Professional
Motivated
Must be a people person!
Sharp!
Reliable Transportation
Energetic!
Desire to WIN
Entry level OK
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
This position will be responsible to:
Ensure high level customer satisfaction by answering each customer call or email with courtesy and professionalism.
Research, follow-up and resolve customer problems in a timely fashion.
Communicate, follow-up with customers, overseas agents and CMA CGM internal departments to resolve problems.
Conduct “root cause" analysis to find out what caused customer’s problem and provide to management suggestions on addressing the root causes.
Reduce service failures and costs providing accurate information in a timely manner.
Provide information to customers related sailing schedules, equipment availability, container status, Routing, rates etc.
Inform customers of the applicable policies and rules that affect the shipment.
Promote electronic [eServices, INTTRA, website] ways of doing business with CMA CGM.
Observe all company and department rules, requests, and procedures.
Other tasks as assigned by Management
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JOB SUMMARY:
The Computer Operator I will work with Computer Operations in operating the Clearinghouse computer system to process data files to and from external customers. This position requires the incumbent to work effectively independently and at times as part of a team. Some of the duties can be mundane at times so attention to detail is important. The operator will work under the direction of the Supervisor, Computer Operations in executing established operational procedures to process data files. Work schedule requires the incumbent to typically be onsite until at least 5:15 PM Monday-Friday.
POSITION RESPONSIBILITIES
Position may be required to perform other duties as required.
Processing of data files in an accurate and timely manner on a daily basis.
Identifying and correcting problems with data files.
Communicating issues to external customers via telephone and email.
Supporting internal staff by resolving problems regarding data files.
Assisting customers with file formatting errors and data transmission problems.
Create large volume (200-600) of paper files to be analyzed by internal departments.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
JOB SUMMARY:
The Computer Operator I will work with Computer Operations in operating the Clearinghouse computer system to process data files to and from external customers. This position requires the incumbent to work effectively independently and at times as part of a team. Some of the duties can be mundane at times so attention to detail is important. The operator will work under the direction of the Supervisor, Computer Operations in executing established operational procedures to process data files. Work schedule requires the incumbent to typically be onsite until at least 5:15 PM Monday-Friday.
POSITION RESPONSIBILITIES
Position may be required to perform other duties as required.
Processing of data files in an accurate and timely manner on a daily basis.
Identifying and correcting problems with data files.
Communicating issues to external customers via telephone and email.
Supporting internal staff by resolving problems regarding data files.
Assisting customers with file formatting errors and data transmission problems.
Create large volume (200-600) of paper files to be analyzed by internal departments.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
PART TIME & FULL TIME BARTENDING POSITIONS
Job Overview of Bartender:
Part time and full time bartenders are in demand. Experience is a plus, but not required. Training will be provided.
Part time shifts (1-3 shifts per week) are obtainable for candidates who are seeking a second or weekend job.
Shifts are flexible and easy to fit with your current schedule.
Full time shifts are also available and often include comprehensive benefits. Call (877) 568-3199.
Bartenders can expect to make as much as $300 per shift in tips and hourly wages. Shifts are 4 to 6 hours long. Day, evening and night shifts are available. Part time and full time help is easy to achieve. Many full time shifts may include benefits. Work in a friendly, exciting, fast paced environment.
If you enjoy meeting new people or just want a break from the typical work environment bartending is a perfect job.
No online or email applications. Call (877) 568-3199. Call Monday through Friday.
Why become a bartender?
Competitive pay
Comprehensive benefits often available
Opportunity for upward mobility into management t
Exciting environment
Meet new people
Cash tips daily
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Congressional Liaison
Job Description – Congressional Liaison:
This position serves as legislative strategist and advisor to Govt leadership, as well as a point of contact for audit and oversight groups. Responsibilities include writing testimony for IPO executive leadership, transforming the understanding of the goals and initiatives for DoD/VA IT sharing into Congressionally directed reports, and responses to inquiries from Senate and Congressional members and their staffs. Draft responses and assist with internal coordination.
Represent and articulate VLER issues such as legislative priorities, senior leadership concerns and acquisition priorities.
Develop and coordinate the testimony of IPO leadership as it relates to legislation for VLER interests and official relations with Members of Congress Provide timely and accurate legislative research, official correspondence and Congressional preparation materials for IPO leadership.
Review and track Defense-related Congressional action in the U.S. House and U.S. Senate arenas.
Maintain listing of Congressional Representatives’, Senators’ and staffers’ current addresses and phone numbers.
Maintain a resource library of published Congressional references.
Take independent action to collect, assemble and prepare information.
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Great Customer Service Poistion.
Hofmann Services has an immediate need for friendly customer service staff for an international Airline at Dulles International Airport. Lounge Host/Hostess will work in a Lounge and cater to passengers who are waiting for flights or having meetings. The ideal candidate will have a minimum of two years of experience within the Hospitality industry and be able to perform the following tasks:
Admits members and guests to airline lounge, serves beverages and snacks, and provides other services as requested
Admits and seats members and guests
Answers questions regarding scheduled flights and terminal facilities and verifies passengers' reservations
Removes used ash trays, glasses, and dishes from tables and maintains cleanliness
Other Duties related to the overall satisfaction of the Lounge guests may be assigned
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At a time when jobs are scarce and credit is tight, you can start an Avon business and take control of your finances. It’s a great way to earn extra money. Avon offers hundreds of innovative beauty products created in our own state of the art $100 million Research & Development Center. Because Avon Independent Sales Representatives sell these products directly to customers, you can offer them at a smart value.
Becoming an Avon Independent Sales Representative offers unlimited opportunities. Even if you’ve never sold a product before, you can do it – with Avon. As the world’s leader in anti-aging skincare, fragrances and color cosmetics, we make it easy for you to sell and succeed, right away. Avon is a proven path to success for millions of Representatives around the world, from all ages, cultures and walks of life.
Over 5 million Avon Representatives worldwide are enjoying these advantages – and so can you:
Flexible home-based business; work from home or even sell online.
Minimum start-up investment – for a little more than the price of a lipstick, you can run your own Avon business.
Set your own hours, make your own schedule
No inventory required
Unlimited earning potential – sell and share the opportunity with those you recruit and mentor for greater financial rewards.
Excellent opportunities in selling Avon – enjoy great rewards and incentives, access to preferred suppliers of health insurance, participation in the exclusive Avon Independent Sales Representative Savings Plan, training, scholarships, product discounts, and more.
You’ll enjoy direct access to proven marketing and selling tools, special product incentives, earnings opportunities and ongoing support. You’ll quickly see why more than 5 million people around the world are enjoying financial success and personal growth as Avon Independent Sales Representatives.
In person and on-line Avon celebrates and rewards your success as you build your personal sales and grow your team:
Rewards and discounts exclusive to new Representatives
Fast Start Bonus Program for Avon Sales Leadership
Sales rallies and celebrations throughout the year
Product gifts, FREE sales aids and monetary awards for product sales growth
Exclusive prizes, recognition and award trips to fun, exotic destinations for top performers
Celebrity endorsements such as Reese Witherspoon, Patrick Dempsey and Courtney Cox
When you run your own business there’s no limit to your financial and personal success with Avon! When you work for others, they determine your salary, your hours, and often, your career path. Your potential is driven by your goals and determination. Choose to work as little as 20 hours a week – and you could earn more than from a “regular" part-time job. Or jumpstart your income by becoming a Sales Leader: share the Avon opportunity with others and profit from their success. You’ll be helping other people take charge of their lives. Some of our Sales Leaders enjoy six figure incomes, and luxury vacation packages – with Avon, you can make your dreams a reality.
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***Full time Quality Consultant at Inova Loudoun Hospital***
For nearly a century, Inova Loudoun Hospital has been providing high quality care to the Loudoun County Community. We offer state-of-the-art health care services with 74 specialties, 655 providers and 1,600 employees lending support. Inova Loudoun is a 185 bed facility but as with the rest of Loudoun County, we are expanding to better assist our growing community! Our nursing staff is the proud recipient of the Magnet designation, which recognizes excellence in nursing care! Inova Loudoun Hospital, a member of the Inova Health System, is located in scenic Loudoun County, Northern Virginia, 30 miles west of Washington, DC. More importantly, we have the best people in the world working here!
We are seeking a full time Quality Consultant at Loudoun Hospital who provides performance improvement consulting services to customers. Uses appropriate quality tools and techniques. Assists with JCAHO and regulatory compliance.
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Do you want to be involved in one of the most flexible, fun jobs out there?
Start training to become a massage therapist today and you could be working in any exciting location tomorrow.
Massage therapy is a great field to go into because you can virtually work anywhere, you can specialize in the type of massage you would like, you earn however much you want to earn and it requires little training. Most programs in massage therapy only last from 6 months to a year.
What are you waiting for? Apply now and let United Career Services help you find the perfect program to fit your needs.
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Shift: Days
Hourly/Salary: Hourly
Scheduled Work Hours: Monday - Friday 9:00AM - 6:00PM; Saturday as needed 9:00AM - 3:00PM
Regular/Temporary: Regular
Principal Function: Answers inbound calls and makes outgoing calls to and from new and existing patients as well as physician offices and internal departments in order to facilitate the work process. Essential Duties: (Includes the following. Other duties may be assigned)1.Takes inbound calls answering phone on the first ring and be immediately prepared to assist patient with minimal hold time. Speak in a clear, concise, confident and consistent manner.2.When necessary, makes outbound calls to obtain required information.3.Determines documentation required to ensure the successful delivery and billing of supplies. 4.Completes assigned workflow, and accurately enters all data into the computer system.5.Determines conditions preventing the successful delivery of correct supplies. 6.Makes appropriate adjustments and relays information to appropriate parties. 7.Confirms appropriate documentation is in patient's file and reviews the contract’s guidelines before releasing supply order.8.Regularly contacts patients and determines patient's present inventory of supplies before each scheduled shipment of supplies to assess compliance with physician's recommended therapy and/or the need for an adjustment in a shipment of supplies. 9.Adjusts system for changes in quantity or content of scheduled supply shipments. 10.Analyzes and interprets insurance benefit information and effectively and clearly communicate this information to the patient. 11.Uses all available resources in assisting patient, doctor’s office, and/or insurance companies by giving correct and appropriate answers to questions regarding the patient account, when determining required documents, procedures, guidelines, time frame, in the shipment or billing of patient order. 12.Refers to resources in ensuring proper guidelines are followed for insurances requiring special services for their patients. 13.Refers billing or reimbursement questions to the designated Department for investigation.14.Research new items requested by patient. Understands the feature and benefits of products to determine the best options for them. 15.Actively listens to patients concerns and needs to determine the services needed to ensure proper handling of account.16.All duties are performed efficiently and productively while maintaining quality patient service.17.Responsible for researching and resolving patient issues to ensure retention of patient and client satisfaction.Behavioral Standards1.Adherence to all Company and departmental Policies and Procedures 2.Maintain knowledge of current diabetic product; stay up-to-day on product knowledge. 3.Meets the standard transaction time requirements for job function. 4.Expects to be on time and ready to begin their work at the start of their shift. 5.Must adhere to the seven New Order/Re-Order (NORO) elements as required by the Witness system6.Attend mandatory training and product-related in-services and continue education7.Establishes and maintains effective and professional working relationships with customers and/or co-workers at all times. 8.Observes and follows all safety practices
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# of openings: 1
Posted Date: 7/27/2009
Category: Sales - All Openings
About Us A Wireless is a National Premium Retailer for Verizon Wireless. We operate retail locations in multiple states, including North Carolina, South Carolina, and Virginia. We will soon be opening locations in Florida and Maryland, and plan on entering additional markets in the future. Our Mission The mission of A Wireless is to provide the best possible customer experience, products, and services in the wireless industry with friendliness, integrity, and accountability. To Our TeamWe are committed to providing our teammates a stable work environment with equal opportunity for learning and personal growth. Above all, teammates will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every A Wireless Customer. We Value Integrity and Honesty Responsibility, Accountability, and Professionalism Loyalty, Respect, and Company Pride Family and Happiness Innovation and Recognition Employee and Company Profitability The A Wireless Story A Wireless was founded as a partnership in October 1996 in Wilson, North Carolina. We were incorporated as ABC Phones of North Carolina, Inc. in 1999. A Wireless began as an exclusive agent for US Cellular. As we expanded we later became a non-exclusive agent that represented Alltel, Suncom, Cingular, Sprint PCS, T-Mobile, and several other of the country's leading providers. We are currently a Premium Provider for Verizon Wireless. This relationship gives us financial and strategic benefits which we share with our customers on an ongoing basis. Wireless is a privately-held company headquartered in Greenville, North Carolina. We currently employ over 300 people at nearly 50 locations in three states. We also operate a constantly expanding outside sales force. A Wireless Today A Wireless provides the best customer experience possible by offering the best wireless products and service in our industry. To do this, we dedicate ourselves to values that include professionalism, friendliness, integrity, accountability, innovation and recognition. These values play an important part in how we operate our stores every day. They also play an important role in how we choose new employees to become members of our team. Responsibilities: Familiar with standard retail sales concepts and practices.Demonstrate a professional, responsible and accountable manner at all times.Effective communicator with the ability to present, negotiate and sell vigorously.Make effective customer-focused decisions with limited time and information. Determine decision-making criteria based on customer product and services needs. Present a strong customer service orientation toward all contacts, internal and external to the store. Successfully achieve positive, concrete results through hard work and perseverance. Has a successful track record working as a team member to achieve and exceed individual and store sales goals. Inspire others with drive and motivation to sell aggressively and provide excellent customer service. Demonstrate unwavering optimism and a 'can do' attitude.
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Kelly Services is now hiring for an experienced Collections Representative. The ideal candidate will have 3-4 years collections experience, a steady work history, clerical and customer service skills. Position requires the ability to multi-task, make outbound calls and perform general clerical duties. Please only those with the above experience respond.
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About the Company
Central Payment Corporation (CPC) is a national Merchant Services Provider. CPC empowers businesses to accept Visa, MasterCard, American Express and Discover cards as a form of payment. We are looking for a Sales Professional and offer a career that that will lead you to long term success and opportunity to grow with the company.
About the Opportunity:
Professional sales training (introductory and ongoing)
Promotional brochures, marketing materials, applications & business cards
Sales Director to assist you in closing business
Competitive proposals for your prospects (completed by your Sales Director)
24/7 technical & customer support
Ongoing weekly training
Personal online resource for reference and account management
Multiple income streams (performance based commission, bonuses and residual income)
Recession proof industry
Professional freedom to make your own schedule
Uncapped compensation packages
Job search results in: jobs in va, United States jobs, Virginia jobs, Customer Support/Client Care jobs
Part-Time Sales Associates
Belk, Inc. is the nation's largest privately owned department store organization. Today, there are over 300 Belk stores in the Southeast and mid-Atlantic regions. The stores are still privately owned and operated by the Belk families after more than 111 years.
Position Details:
Take initiative to present and sell merchandise in a professional and proficient manner .
Achieve sales goals while displaying prompt, courteous, knowledgeable and professional customer service.
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